Effective Date: 1st Jan 2024

At KHURJA ESTATE, we are committed to providing high-quality digital marketing services tailored to your business needs. If you are not satisfied with our services, we offer the following refund policy to address your concerns:

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  1. If the services provided do not match the agreed-upon deliverables outlined in the service agreement.
  2. If there is a significant delay in service delivery caused solely by KHURJA ESTATE without prior notice.
  3. If technical issues or errors caused by us render the service unusable and cannot be resolved within a reasonable timeframe.

2. Non-Refundable Services

The following scenarios are not eligible for refunds:

  1. Partial completion of services due to insufficient cooperation or communication from the client.
  2. Changes in the client’s business needs or marketing strategies after service initiation.
  3. Services rendered in full as per the service agreement.
  4. Payments made for consultations or one-time services where deliverables have already been provided.

3. Refund Request Process

To request a refund, follow these steps:

  1. Contact Us: Email us at admin@khurjadeawa.store or call us at +919152346237 within 15 days of service delivery to initiate a refund request.
  2. Provide Details: Include the following information:
  • Your name and contact information
  • Description of the service
  • Reason for requesting a refund
  • Any relevant supporting documentation
  1. Evaluation: Our team will review your request and may contact you for additional information.
  2. Decision: We will notify you of our decision within 7-10 business days after receiving your complete request.

4. Refund Method

If your refund request is approved:

  1. Refunds will be processed using the original payment method.
  2. It may take 5-10 business days for the refunded amount to reflect in your account, depending on your financial institution.

5. Amendments to the Refund Policy

KHURJA ESTATE reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically.

Contact Us

If you have questions or require clarification about our Refund Policy, please contact us:

  • Email: admin@khurjadeawa.store
  • Phone: +919152346237
  • Address: House no 75, Morcha Street, Khaveshgyan, Khurja, BULANDSHAHAR, UTTAR PRADESH 203131, India

Thank you for choosing KHURJA ESTATE. We are dedicated to ensuring your satisfaction with our services.